Whether you work for a large, multinational corporation or a small
community college, you must still understand the nature of the business
environment in which you work. This can be boiled down to one
question:
What is the purpose of the systems you administer?
The key point here is to understand your systems' purpose in a more
global sense:
Applications that must be run within certain time frames, such as
at the end of a month, quarter, or year
The times during which system maintenance may be done
New technologies that could be used to resolve long-standing
business problems
By taking into account your organization's business, you will find
that your day-to-day decisions will be better for your users, and for
you.