Therefore, avoid gratuitous novelty and excessive cleverness in interface design. If you're writing a calculator program, ‘+’ should always mean addition! When designing an interface, model it on the interfaces of functionally similar or analogous programs with which your users are likely to be familiar.

Pay attention to your expected audience. They may be end users, they may be other programmers, or they may be system administrators. What is least surprising can differ among these groups.

Pay attention to tradition. The Unix world has rather well-developed conventions about things like the format of configuration and run-control files, command-line switches, and the like. These traditions exist for a good reason: to tame the learning curve. Learn and use them.